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PRIVACY POLICY
We are a learning and development consultancy providing training, professional supervision, coaching, and similar services through workshops, webinars, one-to-one and group sessions in various locations and online. We also provide supporting materials and assessment on the basis of various professional qualifications.
Lynda Tongue pays personal attention to how we maintain information about those who contact us. We occasionally send out information to those on our mailing list, but in accordance with GDPR we gain consent first. Our website uses cookies to collect the usual types of visitor information for analysis and website functionality. You can set your browser not to accept these, although some websites may then not function completely.
We do not provide any information about our contacts to any other organisations except where this is required for the award of qualifications such as by universities or other professional bodies.
Our lawful basis for maintaining records is as defined in the Information Commissioner’s Office (2018): “Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.” (p.13).
Our intended purposes for maintaining records include:
managing the provision of goods or services in line with contractual arrangements
advising about potential provision of goods or services that may become contractual arrangements
liaising with universities and other professional bodies to provide and/or confirm such details as may be required by such organisations within our contractual arrangements with them and with individuals
reporting our business results to the relevant authorities (accounts, tax, etc)
other purposes as may arise in order to carry out the usual functions of the organisation
With regard to any contract we have an ongoing commitment to maintain suitable records of services provided, particularly as we are often asked to confirm attendances and/or qualifications some time after the event. We provide this information when requested by the individual or when the individual has confirmed that they wish the information given to a third party.
Information kept by us includes, where relevant and known, the following within our database: name, email address(es), address details, telephone and/or other contact details, interests, purchases, original contact method, status relating to qualifications we offer, attendances, webinar-related homeworks expected and received, services being provided, fees agreed, and sometimes notes of conversations that remind us of our discussions with you about current and potential services.
We also store audio recordings of professional sessions conducted with you, only after you have confirmed agreement to being recorded. These are stored under codes and you are provided with full access to your own recordings. For audio recordings of group activities such as supervisions, these are made available only to those engaged during the session. Reference: Information Commissioner’s Office (2018) Guide to the General Data Protection Regulation (GDPR)https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/ accessed 29 April 2018 (note – living document updated regularly)
INCLUSION POLICY
As a teaching member of the International Transactional Analysis Association (ITAA) I abide by the following ethical code.
The fundamental values I subscribe to are:
Dignity of human beings Each human being is of worth, regardless of sex, social position, religious creed, ethnic origin, physical or mental health, political beliefs, sexual orientation etc
Self-determination Each individual is free to decide his or her own future within the national laws of their country, and with due consideration of the needs of self and others. Each person can learn from their experience to be in charge of him/herself, whilst taking into account the nature of the world and the freedom of others.
Health Physical and mental stability is a right of every individual, and needs to be actively safeguarded.
Security Each person needs to be able to explore and grow in an environment that enables a sense of security.
Mutuality Each person, considering that s/he lives and grows in an interpersonal world, is mutually involved with the wellbeing of others, developing interdependency with others in order to build their own and others’ security.
These values translate to the following ethical principles:
Respect
Empowerment
Protection
Responsibility
Commitment in relationship
Application I follow these guiding ethical principles in the different aspects of my professional practice. With my clients, with my trainees and participants, with my supervisees, with my colleagues and with my wider community. I also apply them to myself as the person within the professional.
Lynda Tongue Teaching and Supervising Transactional Analyst - organisational field