Cultural Competence
14 February 2024
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Given the power that executives wield, the influence of their inner theater on the rest of the organisation is considerable
Kets de Vries Organisational culture is not a 'thing' - you can't put it in a bucket. It is a felt sense, about the energy and approach of leadership and all team members.
Cultural competence is also about diversity, equality and awareness. Respect for the views and frame of reference of others, and a curiosity about what each individual brings to the table. Tone deaf to the optics is not a good look ..
surfacing the undercurrents and dynamics leads to a healthy environment |
Systemic Leadership
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Working with human systems often resembles walking in a jungle: You never really know what will happen next when you cut a branch to seek a way through
Kreyenberg (2005) Organisations are complex systems - what is going on in one area is known and felt in others. The knock-on effect of issues can be catastrophic and each individual has an impact on the system.
Leaders therefore are crucial - being aware of transference, parallel process and projection within the leadership relationship is vital. The impact these processes can have on performance management cannot be over-estimated. Jungle drums .... unconscious processes need careful attention
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